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Apps & Tools guide

Zoom vs Microsoft Teams vs Google Meet for Small Businesses

For most small businesses the cheapest video meeting tool is the one already in your email plan: Teams comes with Microsoft 365 Business Basic and above, and Google Meet comes with every Google Workspace plan. Zoom is worth paying for when you run webinars, meet many outside guests, or your team simply prefers it. This guide compares prices in Singapore, meeting limits, webinar options and the security settings to switch on, using each vendor's pricing page as of October 2026, plus how to spot a deepfake video call.

By IT Sorted teamReviewed 7 min readHow we write guides
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Key takeaways

  • Teams is included in Microsoft 365 Business Basic (US$7 per user per month yearly) and above, with 300 participants.
  • Google Meet is in every Workspace plan; Business Starter is S$9.40 per user per month with 100 participants.
  • Zoom's free plan limits meetings to 40 minutes; Pro is S$19.99 per user per month billed annually.
  • Teams Essentials is a meetings-only plan at US$4 per user per month for businesses without Microsoft 365.
  • Verify any payment request made on a video call by calling back on a known number; faces and voices can be faked.
In this guide · 7 sections
  1. 01Zoom vs Teams vs Google Meet: quick comparison
  2. 02What it really costs if you already pay for email
  3. 03Meeting limits, recording and webinars
  4. 04Security settings to switch on
  5. 05Deepfake video calls: how to verify who you are talking to
  6. 06Do it yourself or get help?
  7. 07Frequently asked questions

Short answer

If you pay for Microsoft 365, use Teams; if you pay for Google Workspace, use Meet. Both cost nothing extra. Add Zoom Workplace Pro (S$19.99 per user per month, billed annually) only for the people who host webinars or many client calls and prefer Zoom.

Zoom vs Teams vs Google Meet: quick comparison

Prices below are approximate, as of October 2026, excluding GST. Microsoft lists Singapore prices in US dollars; Google and Zoom list Singapore dollars.

Microsoft Teams

Best with Microsoft 365

In M365 from US$7/user/mo

  • Included in Business Basic, Standard and Premium
  • 300 participants, meetings up to 30 hours
  • Webinars with registration in Business Standard and above
  • Teams Essentials: US$4/user/mo for meetings only

Best for: Businesses already on Outlook and Microsoft 365.

Google Meet

Best with Workspace

In Workspace from S$9.40/user/mo

  • 100 participants on Starter, 150 on Standard, 500 on Plus
  • Meetings up to 24 hours on paid plans
  • Recording from Business Standard
  • Joins from a browser with no install for guests

Best for: Businesses on Gmail and Google Workspace.

Zoom Workplace

Pro S$19.99/user/mo (annual)

  • Free plan: 40 minutes, 100 participants
  • Pro: 30 hours, 100 participants, 10 GB cloud recording
  • Business: S$25.66/user/mo, 300 participants, SSO
  • Webinars sold as an add-on

Best for: Frequent client calls, webinars and mixed-platform guests.

Sources: Microsoft Teams plan comparison, Google Workspace Singapore pricing and Zoom pricing, checked October 2026.

What it really costs if you already pay for email

Most SMEs already pay for Microsoft 365 or Google Workspace for email. That changes the maths completely: the meeting tool inside your plan is free at the margin, while Zoom is an extra subscription.

Your email platformMeetings includedExtra cost for Zoom Pro (5 hosts)
Microsoft 365 Business Basic, Standard or PremiumTeams, 300 participants, 30 hoursAbout S$1,200 a year
Google Workspace Business StarterMeet, 100 participants, no recordingAbout S$1,200 a year
Google Workspace Business StandardMeet, 150 participants, recordingAbout S$1,200 a year
No business email suiteNoneZoom Pro, or Teams Essentials at US$4/user/mo
Zoom Pro at S$19.99 per user per month billed annually x 5 users x 12 months = S$1,199.40, before GST.

You also do not need a paid seat for everyone. In Zoom and Teams, only the person hosting needs a licence; guests join free. If two people run client meetings, buy two Zoom seats, not ten.

If you are still choosing an email platform, our Microsoft 365 vs Google Workspace guide compares the plans.

Meeting limits, recording and webinars

FeatureTeams (M365 Business)Google Meet (Workspace)Zoom Pro / Business
Max participants300100 / 150 / 500 by plan100 / 300
Max meeting length30 hours24 hours30 hours
RecordingYes, with transcriptsBusiness Standard and aboveLocal and 10 GB cloud per licence
Webinars with registrationBusiness Standard and aboveNot a webinar tool; live streaming on EnterpriseWebinars add-on, from S$68.99 for 500 attendees
Free version for guestsYes, join from browserYes, join from browserYes, join from app or browser
From each vendor's pricing and comparison pages, October 2026. Limits change; check before a big event.

For regular team and client meetings, all three are comfortably enough. The difference shows with public events: if you run monthly webinars with sign-up forms and attendance reports, Teams in Business Standard or Zoom with the Webinars add-on handle that better than Meet.

If you record meetings or use AI note-takers, remember recordings and transcripts can contain personal data. Our guide to AI meeting notes tools and the PDPA explains consent and retention.

Security settings to switch on

Default settings are built for convenience. A few changes stop most uninvited guests and accidental leaks.

Meeting security checklist

In Microsoft 365 and Google Workspace, these settings live in the admin centre and apply to everyone. Doing them once at the admin level is better than relying on each person.

Deepfake video calls: how to verify who you are talking to

Criminals now use AI-generated faces and voices on video calls to pose as directors, suppliers or officials and ask for urgent transfers. A familiar face on screen is no longer proof of identity.

  1. Treat payment requests on a call as unverified

    Any request to transfer money, change bank details or share login codes needs a second check, however senior the caller appears.

  2. Call back on a number you already have

    Hang up and call the person on a number from your own records, not one given in the meeting invite or chat.

  3. Agree a simple code word for urgent requests

    Directors and finance staff can agree a phrase that must be used for any urgent payment instruction.

  4. Check the meeting link and sender

    Fake invites often come from look-alike domains. Join only links from known addresses.

  5. Report it

    If you suspect a scam, stop, do not pay, and call the ScamShield Helpline at 1799. Report to the police if money was lost.

Our guide to government official impersonation scams shows how these approaches typically unfold.

Do it yourself or get help?

Picking the tool is usually straightforward: use the one in your email plan, and add Zoom seats only where needed. The work is in the admin settings and making sure every account is protected.

Business Email Setup (S$249) sets up Microsoft 365 or Google Workspace in your name for up to five people, with Teams or Meet ready to use. Microsoft 365 / Google Security Lockdown (S$590) enforces MFA, blocks risky sign-ins and tightens external sharing across mail, files and meetings.

Frequently asked questions

Teams is included in Microsoft 365 Business Basic, Business Standard and Business Premium at no extra cost, as of October 2026. Microsoft also sells the business plans without Teams in some markets. For a business that only needs meetings, Teams Essentials costs US$4 per user per month on a yearly subscription, excluding GST.

Zoom's free Basic plan limits meetings to 40 minutes with up to 100 participants, as of October 2026. Zoom Workplace Pro, at S$19.99 per user per month billed annually excluding GST, raises the limit to 30 hours and adds 10 GB of cloud recording per licence.

Yes, on Google Workspace Business Standard and higher plans. Google's Singapore pricing page lists recording and noise cancellation with 150 participants on Business Standard at S$18.80 per user per month. Business Starter at S$9.40 includes Meet for 100 participants but not recording.

All three encrypt meetings and offer lobbies, host controls and admin policies. In practice, security depends more on your settings: MFA on host accounts, lobbies for external guests, recording off by default and removing leavers' accounts. Teams and Meet are managed from the same admin centre as your email, which makes that easier.

No. Guests can join Teams, Google Meet and Zoom meetings without a paid licence, usually from a web browser. Only the person who schedules and hosts the meeting needs a paid plan to avoid free-tier limits, so most small businesses buy Zoom seats only for their regular hosts.

Rather have it done for you?

Fixed price, set up in your own accounts.

Order online, get a written scope, and keep full ownership of everything we set up. Questions first? Ask us in writing.