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Domains guide

Buying a Domain Someone Else Owns: Process and Safe Payment

The domain you want is registered, but the website is empty or parked. Many of these names can be bought, and the process is routine if you follow it in order: find the owner, agree a price, pay through a neutral party, and make sure the domain ends up registered in your company's name and in your registrar account. This guide covers each step for .com and .sg names, what an escrow service costs, the rules that can delay a transfer, and when a dispute process is more appropriate than buying.

By IT Sorted teamReviewed 8 min readHow we write guides
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Key takeaways

  • Owner contact details are usually hidden; registrars offer contact forms or relay addresses instead.
  • Use escrow for any meaningful amount: the buyer pays the escrow, which pays the seller only after the transfer.
  • Under ICANN's Transfer Policy, a registrant change can trigger a 60-day lock on moving to another registrar.
  • .com.sg names can only be held by entities registered with ACRA, Enterprise Singapore or a Singapore professional body.
  • If the holder registered your trade mark in bad faith, a UDRP or SDRP complaint may be cheaper than buying.
In this guide · 8 sections
  1. 01Step by step: buying a domain from its owner
  2. 02Finding the owner of a .com or .sg domain
  3. 03Paying safely: escrow and marketplaces
  4. 04Moving a .com to your name: registrant change and the 60-day lock
  5. 05Buying a .sg or .com.sg name
  6. 06When a dispute makes more sense than buying
  7. 07Do it yourself or get help?
  8. 08Frequently asked questions

Short answer

Contact the owner through ICANN Lookup (RDAP) or the registrar's contact form for .com, or SGNIC WHOIS for .sg. Agree the price in writing, pay through an escrow service that releases money only after the domain is in your name, then do the registrant change and registrar transfer.

Step by step: buying a domain from its owner

The safe order is the same whatever the price. Do not pay anyone until you know who controls the domain and how the handover will work.

  1. Check who holds it and where

    Look up the domain to see the registrar, creation and expiry dates, and whether it is listed for sale on a marketplace.

  2. Make contact

    Use the registrar's contact form or relay email, a 'for sale' link on the parked page, or a broker. Use a company email address, not a personal one.

  3. Agree price and terms in writing

    Price, currency, who pays escrow fees, which registrar the domain moves to, and the deadline for the transfer.

  4. Open an escrow transaction

    Both parties accept the terms on the escrow site and you fund it. The seller is only paid after you confirm the domain is yours.

  5. Receive the domain

    Either a push to your account at the same registrar, or a registrant change plus a transfer authorisation (EPP) code for a registrar transfer.

  6. Confirm and release

    Check that registrant details show your company and the domain is in your account with MFA, then release payment.

Finding the owner of a .com or .sg domain

Contact details are rarely public now. For .com and other generic domains, ICANN Lookup uses RDAP, the replacement for WHOIS, and personal data is usually redacted. The record still shows the registrar, which typically offers a web form or relay address to reach the holder.

For .sg names, SGNIC's FAQ says its WHOIS masks the email addresses and phone numbers of registrant, administrative and billing contacts, and never shows NRIC numbers. The registrant's name or organisation may still be visible. Our guide to looking up who owns a domain shows what each lookup reveals.

Paying safely: escrow and marketplaces

An escrow service sits between buyer and seller. You pay the escrow company, the seller transfers the domain, you confirm receipt, and only then is the seller paid. Escrow.com's fee calculator lists a standard fee of 2.6% with a US$50 minimum for transactions up to US$5,000 (approximate, as of October 2026); who pays it is negotiable.

Escrow service

Recommended
  • Funds held until the domain is in your name
  • Works between any registrars
  • Fee usually a few percent, with a minimum
  • Slower: several days end to end

Best for: Private deals above a few hundred dollars.

Marketplace 'buy now' listing

  • Fixed price and built-in transfer process
  • Marketplace takes its cut from the seller
  • Fast for domains already at that marketplace's partner registrar
  • Only for names listed there

Best for: Names listed with a clear asking price.

Direct bank transfer

Avoid
  • No fee
  • No protection if the domain never arrives
  • Hard to recover money from an overseas seller

Best for: Only between parties who already trust each other.

For prices above a few thousand dollars, ask a lawyer to look at a short purchase agreement covering warranties that the seller owns the name and has not licensed it to others.

Moving a .com to your name: registrant change and the 60-day lock

Two separate changes may be needed: who holds the domain (the registrant) and which registrar it sits with. ICANN's Transfer Policy sets the rules for generic domains such as .com.

  • A change of registrant must be confirmed by both the prior and new registrant through a secure mechanism, and the registrar must process it within one day of confirmation.
  • After a change of registrant, registrars may apply a 60-day lock on transfers to another registrar, unless the prior registrant opted out beforehand.
  • The policy advises that if the end goal is a different registrar, the registrar transfer should happen before the registrant change to avoid the lock.
  • Registrars may also refuse transfers within 60 days of a domain's creation or a previous registrar transfer.

In practice, the simplest path is often for the seller to push the domain into your account at their registrar, then you change the registrant details, and move registrars later if you want. Agree the sequence in the escrow terms.

Buying a .sg or .com.sg name

SGNIC's category rules set who may hold each extension. A plain .sg is open to anyone, with a local administrative contact for foreign applicants. A .com.sg requires the holder to be registered, or registering, with ACRA, Enterprise Singapore or a Singapore professional body; a foreign company needs a local agent as administrative contact.

Step.com and similar.sg and .com.sg
Find the holderICANN Lookup (RDAP), registrar relaySGNIC WHOIS (contact details masked)
Change of holderRegistrant change under ICANN Transfer PolicyRegistrar's own registrant transfer procedure
Change of registrarEPP or authorisation codeDomain transfer password from current registrar
Eligibility checkNone.com.sg: ACRA or other Singapore registration
DisputesUDRPSDRP via the Singapore Mediation Centre
Overview as of October 2026. Registrars' exact steps differ.

SGNIC's FAQ says transfers between registrants under the same registrar follow that registrar's procedure, and a registrar transfer uses a domain transfer password; if the losing registrar does not act, SGNIC approves the transfer after 7 days.

When a dispute makes more sense than buying

If the holder registered a name matching your trade mark to sell it to you or profit from your reputation, the UDRP (for .com) or SDRP (for .sg) can order transfer without paying them. You must show rights in the name, that the holder has no legitimate interest, and bad faith. A business genuinely using its own name usually keeps it. Our guide to domain name and trade mark disputes in Singapore explains the process.

Do it yourself or get help?

Most purchases are straightforward if the seller is cooperative and you use escrow. Where it goes wrong is usually after payment: the domain lands in a personal account, the registrant name is wrong, or auto-renew is off.

Our Domain & DNS Setup (S$99) transfers the domain into your company's name and registrar account, sets DNS for website and email, and turns on auto-renew so it never lapses. We do not negotiate prices or act as an escrow agent. IT Sorted is a Singapore-based team of developers with over 10 years of experience; you pay upfront, send the brief in writing and follow progress on your order page.

Frequently asked questions

Look the domain up on ICANN Lookup for .com and other generic domains, or SGNIC WHOIS for .sg. Personal contact details are usually hidden, but the record shows the registrar, which normally provides a contact form or relay email address. A parked page may also have a 'for sale' link or broker contact.

Not for anyone you do not already trust. If the domain never arrives, recovering money from an unknown or overseas seller is difficult. Use an escrow service, which holds your payment until you confirm the domain is registered in your name, or buy through a marketplace with its own transfer process.

Under ICANN's Transfer Policy, registrars may lock a domain against registrar transfers for 60 days after a change of registrant, unless the prior holder opted out. Registrars can also refuse transfers within 60 days of a previous transfer. Agree the order of steps with the seller before paying.

SGNIC's rules say .com.sg applicants must be registered, or registering, with ACRA, Enterprise Singapore or a Singapore professional body, and a foreign company may apply if it appoints a local agent as administrative contact. Check eligibility before agreeing to buy, because the transfer cannot complete otherwise.

If the holder registered your trade mark in bad faith, for example to sell it back to you, a UDRP or SDRP complaint may be cheaper. If the holder has a legitimate use or registered the name first in good faith, a dispute will likely fail and buying is the realistic route. Take legal advice for valuable names.

Rather have it done for you?

Fixed price, set up in your own accounts.

Order online, get a written scope, and keep full ownership of everything we set up. Questions first? Ask us in writing.