In this guide · 8 sections
- 01What to look for in a domain registrar
- 02SGNIC-accredited registrars for .sg domains
- 03Domain prices: the promotional pricing trap
- 04How to transfer a .com domain to another registrar
- 05How to transfer a .sg domain
- 06Protecting your domain after you choose
- 07Do it yourself or get help?
- 08Frequently asked questions
Short answer
Pick a registrar that registers the domain in your company's name, shows the renewal price (not just the first-year deal), supports two-factor login and a transfer lock, and gives you the transfer code on request. For .sg domains it must be on SGNIC's accredited registrar list.
What to look for in a domain registrar
Domain names are a commodity: the same .com costs roughly the same everywhere. What differs is the service around it, and the risks when something goes wrong. Use these criteria rather than the headline price.
| Criterion | Why it matters | What good looks like |
|---|---|---|
| Registrant name | The registrant legally controls the domain | Your company, not your web agency or an employee |
| Renewal price | You pay it every year, for years | Published clearly; close to the first-year price |
| Account security | A hijacked account means hijacked website and email | Two-factor login, alerts on changes |
| Transfer lock | Stops unauthorised transfers | Lock on by default; you can unlock yourself |
| Transfer code | You need it to leave | Available in the dashboard, not only by request |
| DNS management | Website and email depend on it | Easy record editing, or freedom to use another DNS host |
| Auto-renew and reminders | Expired domains take email down | Auto-renew on a company card, reminders to a shared address |
| WHOIS privacy | Limits spam to registrant contacts | Available, and free or cheap |
If a web agency registered your domain in its own name, fix that before anything else. Our guide to getting your website and domain back from an agency explains how.
SGNIC-accredited registrars for .sg domains
SGNIC (Singapore Network Information Centre) runs the .sg registry. Its list of accredited registrars states that applicants can register .sg names with any accredited registrar and that prices vary between them. As of October 2026 the list includes:
- Local providers: Domain Registration Pte Ltd, Exabytes Network (Singapore), GoCloudEasy, Pacific Internet (S), Singnet, Vodien Internet Solutions (for Dreamscape Networks), Vooju, Web Commerce Communications (S).
- International and corporate registrars: Ascio Technologies, CSC Corporate Domains, Gandi, IP Twins, Key-Systems, MarkMonitor, Nameshield, Safenames, United Domains.
SGNIC's registration FAQ adds some .sg-specific rules: new registrations can be for 1, 2 or 3 years; renewals are for 1 or 2 years, and the expiry date cannot go more than 3 years ahead. SGNIC does not charge registrants directly, and it does not show NRIC numbers in WHOIS records.
Popular global registrars that are not on the SGNIC list cannot register .sg names directly. If you want all your domains in one account, check that the registrar supports .sg before moving a .com there. Unsure whether you need a .sg or .com.sg at all? Read our .sg vs .com.sg guide.
Domain prices: the promotional pricing trap
Many registrars advertise a low first-year price and charge more on renewal. Exabytes' .sg domain page, for example, advertised .sg at S$27.99 for the first year with a 2-year registration required, and states that the deal applies to new registrations only, with renewals at the default price (October 2026). That is normal practice, not a criticism of one provider.
A fair registrar
- Renewal price shown before you pay
- Transfer code available in your dashboard
- Domain registered in your company's name
- Two-factor login on the account
Red flags
- Only the first-year price is visible
- Large 'admin fee' to release the domain
- Domain locked to a hosting or email bundle
- Paid add-ons switched on by default
Over five years, a renewal price that is S$20 higher per year costs more than any first-year discount saves. Cloudflare Registrar, for example, states that its registration, transfer and renewal prices are at cost, with no mark-up, for the domain extensions it supports.
How to transfer a .com domain to another registrar
Generic domains like .com follow ICANN's Transfer Policy. The main rules: a registrar may refuse a transfer within 60 days of the domain's creation or a previous transfer, and must give you the transfer code (AuthInfo) within 5 calendar days of your request if you cannot get it yourself.
Check the dates and the registrant
Look up the domain in WHOIS. Make sure it is not within 60 days of registration or a previous transfer, and that the registrant is your company.
Make sure the email contact works
Approval emails go to the registrant contact. Update it to an address you can read before starting.
Note your DNS records
Export or screenshot every DNS record (MX, SPF, DKIM, website records) so nothing is lost if DNS moves too.
Unlock the domain and get the transfer code
Turn off the transfer lock and copy the AuthInfo or EPP code from the current registrar's dashboard.
Start the transfer at the new registrar
Enter the domain and code, pay (usually one year is added to the expiry), and approve any confirmation email.
Check and lock again
Once complete, confirm DNS still resolves, turn the transfer lock back on, and enable auto-renew and two-factor login.
How to transfer a .sg domain
The .sg process is similar but run by SGNIC. Per SGNIC's FAQ:
- Get the domain transfer password from your current registrar.
- Give it to the new (winning) registrar, which submits a transfer request to SGNIC.
- The current registrar may ask you to settle any outstanding payment, and may approve or reject the request.
- If the current registrar does neither, SGNIC approves the transfer 7 days after the request.
Changing the registrant (for example, from your agency's name to your company's) is a different process handled by the registrar, so ask them for their procedure before transferring.
Protecting your domain after you choose
Domain safety checklist
Two-factor login matters because a takeover of the registrar account lets an attacker point your domain and email anywhere. Our MFA set-up guide covers the main business accounts.
Do it yourself or get help?
Registering a new domain is easy. Transfers are where things go wrong: missing DNS records, an expired contact email or a domain held in someone else's name.
Domain & DNS Setup (S$99) registers or transfers your domain in your name, sets the DNS records for your website and email, checks HTTPS and turns on auto-renew. If the domain move is part of a bigger change of host, Website Migration (S$490) plans the DNS cut-over so email does not go down. IT Sorted does not resell domains or earn registrar commissions.
Frequently asked questions
There is no single best one. For .sg domains, choose from SGNIC's accredited list; for .com, any reputable ICANN-accredited registrar works. Compare renewal prices, two-factor login, transfer locks and how easily you can get the transfer code. Make sure the domain is registered in your company's name, not an agency's.
Only through a registrar on SGNIC's accredited list. SGNIC states that .sg names can be registered with any of its accredited registrars, which include local providers such as Exabytes, Vodien and Singnet and international ones such as Gandi and Key-Systems. Check the current list on SGNIC's website before choosing.
For .com and similar domains, transfers usually complete within about five days, because the registry treats no response from the current registrar within five calendar days as approval. For .sg domains, SGNIC approves the transfer seven days after the request if the current registrar neither approves nor rejects it.
ICANN's Transfer Policy lets registrars refuse a transfer within 60 days of a domain's creation or of a previous registrar transfer, and a 60-day lock can also apply after a change of registrant. Wait until the period ends, or ask your registrar whether you opted out of the post-change lock.
Your company should be the registrant, with a company-controlled email as the contact and at least two people able to sign in. The registrant legally controls the domain. If an agency, developer or former employee is listed, ask them to change the registrant or release the transfer code before a problem arises.